Webinar-The Food & Beverage Flight Plan-Annette Whittley
The Food & Beverage Flight Plan
Kopplin, Kuebler & Wallace
This presentation covered what you need to know about structuring an effective pre-shift briefing, planning, ownership and what to look for at the door, on the floor and in the kitchen of your restaurant. It was reviewed how to be effective as a leader from the different viewpoints of the GM and a restaurant manager. Annette spoke about communicating with your team, follow up and follow through at the end of the shift.